State Farm® Insurance Agent Amie Chasse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nazdar Ahmad
April 18, 2025
1
out of
5
rating by Nazdar Ahmad
"Aime is so rude wouldn’t recommend her agency to anyone. There’s a thousand more agents out there, go somewhere else."
We responded:
"Thank you for taking the time to share your feedback. I’m truly sorry to hear that you felt our interaction was rude; that was never our intention. We pride ourselves on providing excellent customer service. I have searched our records and, unfortunately, I could not find any interactions associated with your name. I would appreciate the opportunity to discuss this matter further. Please feel free to reach out to me directly at 860-482-6002. Thank you again for your input."
STACEY M
April 16, 2025
5
out of
5
rating by STACEY M
"Very helpful in finding my family the best deals & bundles! Highly recommend!"
We responded:
"Thank you, Stacey! I'm happy to know that I could assist your family in finding great deals. Your recommendation means a lot to us."
John Canellakis
April 8, 2025
5
out of
5
rating by John Canellakis
"This agency is great. They CARE and they follow up. I’ve worked with Chelsea. Strongly recommend Amie Chase and State Farm."
We responded:
"Thank you, John, for your wonderful feedback! I'm happy to know that you felt cared for and appreciated Chelsea's efforts. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out."
mary alacali
April 2, 2025
5
out of
5
rating by mary alacali
"Chelsea Damboise, Account Manager Thank you for the excellent insurance quote and the prompt, professional service you provided. I truly appreciate your efficiency and attention to detail. Highly recommended!"
We responded:
"Thank you, Mary, for your wonderful feedback! I'm happy to hear that Chelsea provided you with an excellent insurance quote and professional service. Your recommendation means a lot to us. If you have any further questions or need assistance, please feel free to reach out."
Rolando Simmons Jr
March 6, 2025
5
out of
5
rating by Rolando Simmons Jr
"They are a great office set me up with a great policy I couldn’t resist"
Rachel Golubowicz
November 4, 2024
1
out of
5
rating by Rachel Golubowicz
"Amy is phony. Her team is very helpful but her tone and gas lighting behavior is unprofessional and condescending. I also pay triple compared to where we started. Back When she had a sweet voice offering a good deal. It's like making a deal with the devil."
We responded:
"Hi Rachel I am sorry you feel that way however, we have been trying to gather accurate information from you for quite some time now to prevent you from getting DMV fines and you have refused to give us accurate information. So, like I said on the phone all communication from here on out will only be via text or email to protect my employees, my agency, and you as our customer! "
Warren Lundquist
October 7, 2024
5
out of
5
rating by Warren Lundquist
"I worked with Illy to quote out new polices and she is fantastic! She is very knowledgeable and takes her time to go over everything very thoroughly. I would highly recommend working with her for your insurance needs!"
We responded:
"Warren, thank you for your wonderful review! I'm glad Illy was able to assist you with your new policies. Her thoroughness and knowledge are truly valuable to our team. We appreciate your recommendation and look forward to helping with any future insurance needs. - Amie Chasse - State Farm Insurance Agent, Torrington, CT"
james martin
September 14, 2024
5
out of
5
rating by james martin
"Got us insurance at half the cost of last."
We responded:
"James, I'm happy you found our insurance services cost-effective! It's wonderful to know we could help you save money. If you have any further questions or need assistance, feel free to reach out. - Amie Chasse - State Farm Insurance Agent, Torrington, CT"
Kimberly Christopher
August 16, 2024
5
out of
5
rating by Kimberly Christopher
"I had a wonderful experience working with Chelsea. She explained everything very clearly, answered all of my (many) questions, and provided me with all of the information I needed to feel comfortable making a decision to change my home and auto insurance to State Farm. I am also very happy to be working with a local business!"
We responded:
"Hi Kimberly, Thanks for sharing your experience! I'm glad Chelsea could help you with your home and auto insurance needs. It's great to know you appreciate working with a local business. If you have any more questions or need further assistance, we're here for you. - Amie Chasse - State Farm Insurance Agent, Torrington, CT"
A & Ys VLOGS
July 12, 2024
1
out of
5
rating by A & Ys VLOGS
"Horrible communication. I had one person give me a set price . When my bill appeared it was $60 more! No one should get surprised with a new amount the day of billing date. When I called complaining I pretty much got an "oh well". State farm as a whole is expensive! I saved $280 by switching to another car insurance. Same exact coverage PLUS rental which I did not have with State Farm. I will not recommend these people at all! My insurance went up to $120 . $594 for car insurance is insane !! PLEASE shop around!!"
We responded:
"Yanelly, I am so disappointed in your poor review as you were never spoken to this way by anyone in my office. My team and I offered multiple options to increase coverages and add discounts that you refused several times. We canceled your policy like you requested just yesterday, unfortunately Kias have taken huge rate increases do to the theft and increased claims. I even told you via email we were sad to see you go but totally understood and offered to help you anytime in which you responded "thank you, I will." Amber was very compassionate with you on the phone when you asked about receiving a bill and she explained to you that when we process cancelations it can take up to 30 days for corporate to finalize the change. Please don't spread false reviews as we did everything we could to help you even though we do not set the rates, as you had a 6 month policy that renewed with an increase. Best of luck, Amie "
Andrea Ryerson
July 9, 2024
5
out of
5
rating by Andrea Ryerson
"Amazing company is not even the words to describe how they came to my aid! I have been telling everyone about my experience with them. Amie was amazing. She was quick to jump in and help, helped while it was her day off and got me where I needed to be. Anytime I called, she answered or called back within a short period of time. I was confident in using their services the minute I spoke with her. I highly recommend her office!"
We responded:
"Thank you for sharing your experience, Ang! I'm glad I could assist you promptly and efficiently, even on my day off. Your recommendation means a lot to me and I'm grateful for your kind words. Please don't hesitate to reach out if you need anything in the future! - Amie Chasse - State Farm Insurance Agent, Torrington, CT"
Katherine Libby
March 28, 2024
5
out of
5
rating by Katherine Libby
"State Farm was absolutely amazing!!!! especially my agent Jessica Brown!!!! On The first of the year the company I’ve been with for over five years jacked all my policies up so that I would’ve been paying over $650 a month for hone and auto insurance!!!! I did a bunch of research and State Farm had the best prices. They ended up cutting my policies in half. So now I’m paying just over 350 for both Home and Auto. Jessica has been absolutely amazing, she is extremely knowledgeable and understanding she has gone above and beyond for me, especially with the homeowners insurance she was a great advocate between me and the Homeowner company Anytime I call with a question or concern or something I Don’t understand she Always polite nice and willing to help in. Anyway, she can. I look forward to many years with State Farm and Jessica.💯💯💯"
We responded:
"Thank you, Katherine, for sharing your fantastic experience with our office and highlighting the exceptional service provided by our team, especially in assisting with your home and auto insurance needs. We are delighted to have you as a valued policyholder and look forward to continuing to meet your insurance needs in the future. - Amie Chasse - State Farm Insurance Agent, Torrington, CT"
Nathaniel Congress
March 21, 2024
5
out of
5
rating by Nathaniel Congress
"Amie was amazing and very knowledgeable. I had so many questions and she made the process easy. After speaking with her I was confident about switching over to State Farm. She’s amazing."
We responded:
"Wow, thank you for the glowing review, Nathaniel! We're elated to hear that you found Amie to be amazing and knowledgeable, making the process of switching over to State Farm easy and confident. - Amie Chasse - State Farm Insurance Agent, Torrington, CT"
Craig Thompson
February 28, 2024
5
out of
5
rating by Craig Thompson
"My insurance advisor, Justice was a huge help when I needed a new bundled auto/home policy great service and professionalism and she made the process very smooth."
We responded:
"Thank you for your kind words, Craig! We're glad to hear that Justice provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
beth dimaggio
February 21, 2024
5
out of
5
rating by beth dimaggio
"Amy was great! Fast, efficient service!"
We responded:
"Beth, thank you so much for the kind words!"
Tanya Suggs (T.Real)
February 20, 2024
5
out of
5
rating by Tanya Suggs (T.Real)
"My experience with Crystal was very good. She was very knowledgeable and helpful with me understanding what I was signing up for. She was very patient and gave information on all available services I was able to compare and make a decision if it was best for my situation. The staff was very friendly over the phone and answered any questions I may have if Crystal was unavailable at a time. I would recommend Aime Chasse State Farm agency for your insurance needs."
We responded:
"Tanya, thank you so much for your kind words and for acknowledging Crystal's exceptional service! We're delighted to hear about your positive experience and how Crystal's knowledge and patience made a difference for you. Providing clear and comprehensive information to our clients is always our priority, and we're thrilled to know that you felt supported in making an informed decision. Our entire team, including Crystal, is committed to delivering friendly and helpful service, and we're grateful for the opportunity to assist with your insurance needs!"
A Askinazi
February 3, 2024
5
out of
5
rating by A Askinazi
"Jessica was very helpful, efficient, and friendly and saved us considerably over our previous insurance."
We responded:
"Thank you for the amazing review. Jessica is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Maria Fiori
December 27, 2023
5
out of
5
rating by Maria Fiori
"Very capable and client friendly. The agent was efficient and answered all my questions. I highly recommend working with this office."
We responded:
"Maria, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Torrington, CT."
Lynda Kubik
December 22, 2023
5
out of
5
rating by Lynda Kubik
"Jessica was very thorough, knowledgeable, worked with me to get the best rates and set up my policies quickly and efficiently."
We responded:
"Lynda, thank you for sharing your experience with Jessica! We greatly appreciate you letting us be your good neighbor."
David Oliver
November 17, 2023
5
out of
5
rating by David Oliver
"Very professional, with a clear focus on the client. It was a pleasure dealing with the office in general and Chelsea in particular."
We responded:
"Thank you for the positive review & shout out for Chelsea! We appreciate you, David!"
Chris L
November 1, 2023
5
out of
5
rating by Chris L
"Chelsea is great to deal with. No high pressure, just straight forward. Very professional and answered all of my questions. Highly recommended."
We responded:
"Chris, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Chelsea cares a lot about our customers."
David Jordan
October 26, 2023
5
out of
5
rating by David Jordan
"Very very very helpful great customer service and knowledgeable She doesn’t make you feel pressured and is easy going. I’m happy to have State Farm because of the experience"
We responded:
"We are overjoyed by reviews like this, David! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Aileen Culpepper
September 5, 2023
5
out of
5
rating by Aileen Culpepper
"Amie is fabulous She makes everything easy!!"
We responded:
"Aileen, we thank you for the amazing review. We value you and the chance to help you with your insurance needs."
Yajahira Figueroa
July 27, 2023
5
out of
5
rating by Yajahira Figueroa
"Good job"
We responded:
"Thank you! We appreciate you, Yajahira!"
Mario Luis Balcarcel
July 11, 2023
5
out of
5
rating by Mario Luis Balcarcel
"Thank you very much Amie for helping me, very good service and good customer service, thank you"
We responded:
"We love seeing reviews like this, Mario! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"